Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Stunning mountain views
Friendly staff
Limited breakfast options
Not ideal dining experience
7.8/10
Very good
Rooms
9.0
Location
9.8
Service
7.6
Dining
5.6
Guest reviews
7.8/10
based on 15 reviews
8.1
8.1/10 based on 86 reviews
L.
United States,
October
2024
8.2/10
I had a lovely stay at this hotel, which is perfectly located near the gondola and close to the lake. The rooms offered stunning mountain views with a nice balcony, making my mornings even better. The staff was friendly and the facilities were well-kept, but I found the dining options to be lacking. Overall, it was a good value for money despite a few little hiccups in the dining area.
Rooms
9.0
The rooms were clean and comfortable with lovely views of the mountains and a nice balcony.
Service
8.0
The staff was very friendly and helpful, providing great service throughout my stay.
Location
10.0
The hotel is in a fantastic location, very close to the gondola and all the local nightlife, which made getting around super convenient.
Dining
6.0
While the restaurant had some nice ribs, I found the overall dining experience a bit lacking as the variety was limited.
Facilities
8.0
The facilities were modern and well-maintained, particularly the pool area, which I enjoyed.
Roy
United Kingdom,
September
2024
8.0/10
I had a wonderful stay at this hotel, enjoying the clean and spacious rooms that offered stunning views of the mountains. The location is fantastic, being so close to the gondola and various social activities, which made getting around easy and fun. The service was friendly, although there were some moments when I wished for more attention. Dining had its ups and downs, being decent but not overly impressive. Overall, it was a good value for money experience.
Rooms
9.0
The rooms were clean and spacious, complete with lovely views of the mountains and a nice balcony.
Service
7.0
The staff was friendly, but the service could be improved at times.
Location
10.0
The hotel is perfectly located, just a short walk to the gondola and various nightlife options without needing a taxi.
Dining
6.0
Dining was decent, but I felt that the breakfast could have offered a wider variety.
Facilities
8.0
Facilities were good, though not overly luxurious.
Chris
United States,
August
2024
8.0/10
I had a lovely stay at the hotel with beautiful views of the mountains from my room's balcony. The location is fantastic, being just a short walk from the main gondola and the cozy town center. The staff was friendly and helpful, but I was a bit let down by the dining options, especially at breakfast. Overall, it's a great value for the price, with a clean and modern feel.
Rooms
9.0
The rooms offered stunning views of the mountains and came with a lovely balcony, making my stay even more enjoyable.
Service
8.0
The staff was exceptionally friendly and always willing to help with any requests I had.
Location
10.0
The location is perfect, just a stone's throw from the main gondola and the charming town center.
Dining
5.0
While the dining experience was pleasant, I found the breakfast options to be somewhat limited.
Facilities
8.0
Facilities were modern and clean, contributing to a comfortable stay overall.
Stunning mountain views
Limited breakfast options
Louis
United States,
August
2024
8.0/10
I had a lovely stay at this hotel, enjoying the beautiful views of the mountains and the convenient location close to the gondola and Schwarzsee lake. The rooms were clean, comfortable, and came with a nice balcony. The service was friendly, although there were a few hiccups. Overall, it's a great value for money, especially considering the amenities, but the dining options could be improved.
Rooms
9.0
The rooms were clean, comfortable, and had lovely views of the mountains from the balcony.
Service
7.0
The staff was friendly and provided decent service, but there were a few minor issues.
Location
10.0
The hotel is in a fantastic location, right near the gondola and close to Schwarzsee lake.
Dining
6.0
The dining experience was satisfactory, but could benefit from more varied options.
Facilities
8.0
Facilities were quite nice, making my stay enjoyable overall.
Edmund
United Kingdom,
August
2024
7.8/10
This hotel boasts a fantastic location near the Schwarzsee lake, making it perfect for nature lovers. The rooms were clean and spacious, with stunning mountain views that I absolutely loved. The staff was friendly and provided excellent service. However, the dining options could definitely use some improvement, especially for breakfast. Overall, it’s a great value for money, but keep in mind that missing features like included Wi-Fi were a bit of a drawback.
Rooms
9.0
The rooms were clean, spacious, and offered lovely views of the mountains.
Service
8.0
The staff was very friendly and helpful throughout my stay.
Location
10.0
The hotel is in a great location, just a short distance from the beautiful Schwarzsee lake and close to the train station.
Dining
5.0
The dining experience was lacking, especially the breakfast options were quite limited.
Facilities
7.0
The facilities were good but nothing particularly outstanding.
Joseph
United States,
August
2024
8.2/10
I had a lovely stay at this hotel which is perched on the hills close to Schwarzsee lake. The views of the mountains from my room's balcony were simply breathtaking, and the atmosphere was wonderfully quiet. The staff was friendly and attentive, although the dining options could definitely use some improvement. Overall, it was a good value for the price, but there were some minor drawbacks with the dining experience.
Rooms
9.0
The room was clean and comfortable with a fantastic balcony offering lovely views of the mountains.
Service
8.0
The staff was very friendly and provided helpful assistance throughout my stay.
Location
10.0
The location was fantastic, close to the Schwarzsee lake and pleasantly quiet, away from the hustle and bustle.
Dining
6.0
The dining experience was a bit lacking; while the breakfast featured freshly baked European bread, the overall selection could have been more diverse.
Facilities
Robbie
United Kingdom,
July
2024
7.8/10
The hotel is nestled in a serene location, close to the picturesque Schwarzsee lake, which makes for a peaceful getaway. The rooms offer stunning views of the mountains and are quite spacious and comfortable. While the service was friendly, there were some areas that needed improvement. The dining experience could also use some enhancement, particularly in terms of variety.
Rooms
9.0
The rooms were spacious, clean, and provided lovely views of the mountains from the balcony.
Service
7.0
The staff was friendly, but there were areas where improvements could be made, especially in responsiveness.
Location
10.0
The hotel is in a great location, close to Schwartzsee lake and away from the hustle and bustle of the center.
Dining
6.0
The dining experience was good but could be better; the variety of food options was somewhat lacking.
Facilities
7.0
The overall facilities were decent but not outstanding; a few more modern amenities would enhance the experience.
John
United Kingdom,
June
2024
7.6/10
The hotel is in a lovely, quiet location just a short walk to the main gondola, making it very convenient for skiing. The rooms offer stunning views of the mountains and have nice balconies. The service was friendly, but I did find the shuttle service to be a bit inconsistent. Overall, it presents good value for money, although the dining options could use some improvement.
Rooms
9.0
The rooms were spacious and clean, with lovely views of the mountains from the balcony.
Service
7.0
The staff was friendly and helpful, but the shuttle service could be more reliable.
Location
9.0
The location was quiet, yet close to the main gondola, which was ideal for skiing without extra travel costs.
Dining
5.0
Dining options were somewhat limited, which was a bit disappointing.
Facilities
8.0
The hotel had solid amenities, including a nice pool area that was enjoyable after a long day.
Jimmy
United States,
June
2024
7.6/10
I had a wonderful stay at this hotel, which is in a lovely, quiet location surrounded by beautiful mountains. The rooms are spacious and comfortable, boasting lovely views from the balcony. The staff was friendly and accommodating, making my experience even better. However, the dining options weren't ideal, and I felt there could be more variety for breakfast. Overall, it’s a great value for money, especially considering the breathtaking environment.
Rooms
9.0
The rooms are spacious, clean, and comfortable, with lovely views of the mountains from the balcony.
Service
8.0
The staff was very friendly and provided excellent service during my stay.
Location
9.0
The hotel is located in a quiet area away from the center, which made for a peaceful stay while still being close to some social activities.
Dining
5.0
The dining experience was a bit lacking, especially with a limited breakfast selection.
Facilities
7.0
The hotel had nice facilities, but they could improve with a few additional amenities to enhance the guest experience.
Alex
United Kingdom,
May
2024
8.0/10
The hotel is nestled in a peaceful area near the lake and surrounded by stunning mountains. I loved the spacious balcony with lovely views, making my stay feel special. While the location is perfect for relaxation and close to the gondola, the dining options were somewhat limited. The service was friendly, but the facilities could use a few more amenities for a luxurious experience.
Rooms
9.0
The rooms were clean, spacious, and had beautiful mountain views from the balcony.
Service
8.0
The staff was friendly and accommodating, making my stay enjoyable.
Location
10.0
The hotel is quiet and perfectly located near the lake and mountains, as well as very close to the gondola.
Dining
6.0
The dining options were a bit lacking, especially at breakfast, which could be improved.
Facilities
7.0
The facilities were decent, but I felt more amenities could have made it feel more luxurious.
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